Privacy Policy

1. Introduction

Welcome to CS Gaming Hub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://csgaminghub.com (the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Site, and information from third-party sources.

2.1 Information You Provide to Us

We may collect the following types of information when you provide it to us:

Personal Information: Including your name, email address, postal address, phone number, and other information you choose to provide when you contact us, subscribe to our newsletter, or fill out forms on our Site.
Account Information: If you create an account, we collect your username, password, and other account details.
Communication Information: When you communicate with us via email, contact forms, or other channels, we collect and store that communication.
Payment Information: If you make a purchase, we collect payment information, including credit card details, billing address, and other financial information necessary to process your payment. Note that payment processing is handled by third-party payment processors, and we do not store complete credit card information on our servers.

2.2 Information We Collect Automatically

When you access or use our Site, we automatically collect certain information about your device and usage, including:

Device Information: We collect information about the device you use to access our Site, including the hardware model, operating system and version, browser type, mobile network information, and device identifiers.
Log Information: We record information about your use of our Site, including access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
Location Information: We may collect information about your general location based on your IP address.
Cookie Information: We use cookies and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy section below.
Usage Information: We collect information about how you interact with our Site, such as the content you view, the features you use, and the actions you take.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Site and services
Process transactions and send related information, including confirmations, receipts, and invoices
Send you technical notices, updates, security alerts, and support and administrative messages
Respond to your comments, questions, and requests, and provide customer service
Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you
Monitor and analyze trends, usage, and activities in connection with our Site
Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of CS Gaming Hub and others
Personalize and improve your experience on our Site
Carry out any other purpose described to you at the time the information was collected

4. Information Sharing and Disclosure

We may share the information we collect in various ways, including:

4.1 With Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as:

Payment processors
Cloud storage providers
Email service providers
Analytics companies
Customer support services

4.2 For Legal Reasons

We may disclose your information if we believe it is necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests
Protect our rights, privacy, safety, or property, and/or that of our users or others
Enforce our terms of service and other agreements
Prevent fraud or illegal activity

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access and Update

You can access and update certain information about your account by logging into your account or contacting us directly.

5.2 Opt-Out

You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us. Please note that even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

5.3 Data Subject Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to or restrict processing of your information
Request the transfer of your information
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookie Policy

6.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

6.2 Types of Cookies We Use

We use the following types of cookies:

Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

6.3 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Generally, you can also set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

You can manage your cookie preferences through our cookie consent banner when you first visit our site, or by clicking on the "Customize" button in the cookie consent notice at the bottom of our pages.

7. Data Security

We take reasonable measures to help protect the information we collect from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We implement a variety of security measures, including:

Using encryption to protect sensitive information transmitted to and from our site
Regularly reviewing our information collection, storage, and processing practices
Restricting access to personal information to authorized personnel
Maintaining physical, electronic, and procedural safeguards in compliance with applicable regulations

8. Children's Privacy

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe that a child under 16 may have provided us with personal information, please contact us immediately.

9. International Data Transfers

We are based in the United Kingdom, and the information we collect is governed by UK law. If you are accessing our Site from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK and other countries where our servers and service providers are located. These countries may not have the same data protection laws as the country in which you initially provided the information.

By using our Site or providing us with your information, you consent to the transfer of your information to the UK and other countries where we operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided one) or by posting a notice on our Site prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of such changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CS Gaming Hub
Flat 90 Jennifer Centers
New Michael ME19 6QD
United Kingdom

Email: info@csgaminghub.com
Phone: +445696871956

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.